Lindenstraat · Dutch on Lindenstraat
Support
Lindenstraat teaches Dutch through one continuous story, from your first words to B1. If something doesn't work or reads wrong, write to us — we read everything.
The quickest way is Settings › Send feedback in the app: it adds your app version and device, so we can help faster.
What's free, and what's in Pro?
All of Book 1 is free, and so are the first 10 chapters of every book after it, along with all lessons, the word bank and practice. Pro adds every chapter, character chat and the natural voice everywhere. Pro starts with a 7-day free trial, once per Apple ID.
How do I cancel, or change my plan?
Subscriptions are managed by Apple: open the iPhone's Settings › your name › Subscriptions › Lindenstraat. Cancel at least a day before the renewal date; you keep Pro until the end of the period you paid for. For refunds, use Apple's Report a Problem.
I paid, but the app doesn't show Pro
Open Settings › Restore purchases in the app, signed in with the same Apple ID you subscribed with. If chat still asks for Pro, make sure you're online and try again in a minute.
My progress isn't on my other device
Progress, words and notes sync through your own iCloud. Check that you're signed in to iCloud with the same Apple ID on both devices and that iCloud is allowed for Lindenstraat (iPhone Settings › your name › iCloud). Settings › Sync in the app shows the current status. The first sync can take a few minutes.
Chat doesn't answer
- Chat needs an internet connection and Pro.
- If the app says "Update to keep chatting", update Lindenstraat in the App Store.
- There's a fair-use limit of messages per day; the character will tell you when you've reached it.
- Characters only know what you've read so far, and you meet new ones as the story goes on.
A sentence or translation looks wrong
Tap the sentence, then Report a problem with this sentence at the bottom. Your email already contains the chapter, the sentence and its translation — just say what's off.
Can I delete my data?
Everything you do in the app is stored on your phone and in your own iCloud; deleting the app removes it from the phone. To remove what our server keeps (your anonymous chat account, message counts, reports and the link to your subscription), use Settings › Delete chat data in the app. See the privacy policy for details.